Gift vouchers are purchased online. We use the PayPal transaction system for all our online transactions; debit or credit card or via a PayPal account. You do not need to have a PayPal account to make a purchase – just go through the PayPal process as a guest (scroll down to the bottom of the opening PayPal page).
We accept the following major payment cards only; Visa, MasterCard, Amex and Solo. Payment will, be debited from your account upon receipt of your order. You’ll be sent notification of receipt of payment by PayPal.
If the issuer of your card refuses to authorise payment, we will not be able to process your order and you will be advised that the transaction cannot be processed.
As soon as payment has been received, your gift voucher will be emailed automatically, as a pdf attachment, to the email address provided. If your payment is confirmed by PayPal but you have not received your gift voucher within 30 minutes, please contact us.
Gift vouchers for the gin experiences are valid for 6 months from the date of issue and are redeemed when making a booking though the website. Each voucher has a unique number which may be used once when making a booking. Confirmation of booking will be sent to the person making the booking by email.
If on receipt of your gift voucher, you decide within 14 days, that it is not wanted, let us know and we will cancel the voucher and pay a refund, via PayPal, to the card used to make the original payment.
If you need help with purchasing or redeeming your gift voucher or have any other queries, please contact us.
Location: City of London Distillery Bar, 22-24 Bride Lane, London, EC4Y 8DT
Telephone: +44(0)207-9363636 firstname.lastname@example.org
How to book: You may find out about your gin experience, check availability and select the date and time slot you want on the Experiences page of the website. Then enter the unique code given above to redeem your voucher and confirm your booking. You’ll receive a confirmatory email. Please bring your voucher with you on the day.
Cancellation/re-scheduling is permitted up to 3 days in advance. If you have any problems on the day, please contact us before your experience is due to start.
If you have any difficulty with booking online or any other queries, please contact us.
Participants must be 18 years or older.
We look forward to meeting you.
City of London Distillery Team